Support

Need help with Pace, found a bug, or want to share feedback? Email shendanny1@gmail.com and you’ll hear back within a few days.

This page covers the questions that come up most often.

Crisis resources — read this first

If you or a friend is in immediate danger:

If you’re worried about your relationship with alcohol or someone else’s:

Pace is a harm-reduction tool, not a medical resource. In any real emergency, call emergency services first.

Frequently asked questions

What is BAC and how accurate is Pace’s estimate?

BAC (blood alcohol concentration) is a measure of how much alcohol is in your bloodstream. Pace estimates BAC using the Widmark formula, adjusted for your weight, biological sex, and tolerance.

The estimate is an approximation, not a measurement. Real BAC depends on food, hydration, medications, sleep, body composition, mood, time of day, and many factors Pace cannot see. Even a perfect formula could be off by 20–30% in either direction.

Never use Pace’s BAC number to decide whether you can drive, operate machinery, swim, or make any decision where impairment matters. If you’ve been drinking, assume you’re impaired and plan a ride. The safest BAC is always zero.

What data does Pace collect about me?

None. Pace has no servers, no accounts, and no analytics. Every piece of data — drinks, BAC, profile, home address, sleep data — stays on your iPhone.

For the full breakdown, see the Privacy Policy.

I set my biological sex to “female” and got a pregnancy warning. Why?

Health authorities (CDC, WHO, Health Canada) agree there is no known safe amount of alcohol during pregnancy. The warning surfaces once for users who set their biological sex to female. It is not an assumption about your situation — just information we are obligated to surface.

You can dismiss it with “I understand” and it won’t appear again.

Why won’t Pace let me sign up — I’m under the legal drinking age?

Pace is for adults at or above the legal drinking age in their region (typically 18, 19, or 21 depending on jurisdiction). If you entered a date of birth that doesn’t meet your region’s minimum, Pace blocks the app.

If you’re not drinking yet, that’s a good thing. The app will be here when you’re ready.

How do I delete my data?

Delete the Pace app from your iPhone. Everything is gone. There is no backup — no account to delete, no server to wipe. The data stops existing the moment you remove the app.

If you only want to revoke HealthKit access without deleting the app, go to iOS Settings → Health → Data Access & Devices → Pace, and turn off whichever permissions you want to revoke.

Pace’s BAC says I’m under 0.05 — can I drive?

No. Pace’s BAC estimate is not a breathalyzer and is not designed to make driving decisions. Treat any non-zero BAC as a reason to plan a ride. The Safety tab will help — you can tap Uber, Lyft, transit, or an emergency contact, and Pace will pre-load your home address as the destination.

If you’ve been drinking, assume you’re impaired.

The Uber / Lyft button isn’t opening the app correctly.

Make sure the Uber or Lyft app is installed on your iPhone. Pace tries the installed app first; if it isn’t there, it falls back to the mobile website (m.uber.com / ride.lyft.com), which can sometimes look like a blank page.

If you’ve set a home address in the You tab, Pace will pre-load it as the dropoff destination. If you haven’t, only the pickup location (current GPS) is set.

The app crashed / something doesn’t work.

Sorry — email shendanny1@gmail.com with:

A short description is usually enough.

Is Pace free? Are there ads or in-app purchases?

Pace is free. There are no ads, no in-app purchases, no upsells, and no plans to add any.

When will Squad / group features be available?

Squad is a UI placeholder in v1 — it shows the Face ID gate but no real backend yet. Friend check-ins, shared status, and group features are planned for a future update. There is no timeline yet.

Contact

For anything not covered above, email shendanny1@gmail.com.